Who this course is for
Plant Managers, Area Managers, Production Supervisors, Team Leaders and OpEx Leaders — anyone responsible for leading daily operational performance.
Why this course matters
Many organisations have visual boards. Very few have a real daily management system. The difference is whether the board drives action or just records information.
What you will learn
- Tier 1, Tier 2 and Tier 3 meetings — purpose, frequency and content
- Hour-by-hour performance tracking
- Safety, Quality, Delivery, Cost, People and Morale metrics
- Escalation logic and the Help Chain
- Visual board design and management
- Action follow-up and accountability without blame
- KPI cascade from strategy to line
- Leader Standard Work
- Kamishibai checks
- From reporting to problem solving culture
Course structure
- Module 1: Why daily management fails
- Module 2: The Tiered Meeting System — Tier 1, 2, 3
- Module 3: Visual board design — SQDCP, escalation, action tracking
- Module 4: Leader Standard Work and Kamishibai
- Module 5: KPI cascade — from Hoshin to the line
- Module 6: Building and sustaining the system
What you will be able to do after this course
Design and lead a complete Tiered Daily Management system — connecting shop floor performance to management review, with clear escalation, action ownership and a problem-solving culture.
Duration and format
18–25 hours over 3–6 weeks
Workshop plus implementation sprint.